Note: Can not be Returned or Replaced if the Product has been opened once.

The products can only be exchanged within 5 days post-delivery, only if the delivered products are defective or damaged cosmetics. The exchange shall not be accepted in the following cases:

• Product is damaged due to misuse/overuse

• Product is used or altered by customer

• If request is initiated after 5 days of order delivery

• Customer ordered incorrect product by mistake

• If customer accepts a product that they have cancelled, the brand is not responsible for returns. If during transit, you wish to cancel the order, please reject it via the delivery agent.

Order exchange or refund is not available on sale/offer items